Business process re-engineering with IT as a tool

Abstract

This paper explains the application of Business Process Re-engineering (BPR) combined with IT as a tool to re-engineer the process of issuing transcripts to the graduates of the University of Moratuwa. The deep-set investigation and the redesign of tasks in this process brought to light many interrelated processes in the university. The authors were able to arrive at a Student Adrninistration System, which facilitates student registration, transfers, examination information and other ad-hoc information requirements.