Shopguru

Abstract

This research paper describes ShopGuru, a Short Message Service (SMS)-based service developed as an attempt of solving some of the issues faced by customers in discovering the locations, details and availability statuses of shops around them as well as by shopkeepers in communicating their shop details to customers. It outlines the approach followed and major decisions taken during the conceptualization, design, implementation and evaluation of the application, and points out key concerns of the evaluation such as latency and accuracy of the responses, along with suggestions for future improvements in making it more attractive, user-friendly and available to a greater audience.